REFUND POLICY
Since I’m offering non-tangible digital products, I DO NOT issue refunds once the product is sent and downloaded because it’s not possible to “return” the product and ensure it’s no longer used.
Although I do my best to list technical specifications (tech specs), it’s your responsibility to know your own system configuration, plugins, settings, and to research product specifications. I DO NOT refund for compatibility problems. It’s your responsibility to know your software. I’m not responsible for products that don’t function properly due to your system’s failure to operate or failure to meet the product’s requirements. All my products are heavily tested and guaranteed to work with as little effort as possible.
I provide clear examples of the products you’re purchasing. You’re responsible for ordering the correct item. I cannot exchange your items if you bought the wrong one.
However, I want you to be 100% satisfied with your purchase. If you have any issues with the file or didn’t receive your purchase, please contact me, and I’ll do my best to resolve the problem!